Reputation Management

82% of consumers read online reviews for local businesses, and review ratings are the biggest driver of clicks in local search.

The question is, do you have the right tools to make reviews your competitive advantage?

Introducing Rep Manager, the all-in-one customer review management solution.

Illustration of hand picking up yellow Google star

Reviews influence business success.

We help you improve your website’s visibility and ranking in local SEO. We collect your customer feedback and online reviews from 50+ sites all in one dashboard allowing you to monitor and build your brand reputation.

We do this by:

  • Building reviews on sites that matter to you including Google.
  • Displaying great reviews on your website.
  • Monitoring review sites and Google.
  • Providing the ability to respond to any review.
  • Pushing important reviews to your social sites.
  • Making sure your Google My Business listing is perfect and updated regularly.

Get more reviews on the sites that really matter to your business

We help you by providing a simple, customized review management tool that efficiently manages your customer feedback and online reviews all in one place.

  • Request Reviews– We’ll help you add reviews even if you have few or none to start with.
  • Automated process – our system handles the requests, reminders, personalized content and more to engage your clients.
  • Your branding – Our emails and messaging are customized with your brand, logo and accent color to have you looking great.
  • Manage and Respond – Receive notifications for new feedback, reviews and more. Respond right from our system for easy communication.
  • Market Your Reviews – Use our Review Widget and social features to market your great reviews directly on your website and improve your SEO.
  • Add Customers easily – Add customers in just seconds or even automatically to request feedback and reviews with ease.
  • Reporting and Insights – Get the data and analytics you need to manage, make changes and track progress of your reputation.

Build Better Business Listings

Local SEO and keywords are also heavily influenced by how accurately your company information is distributed throughout the internet. Citations provide proper Name, Address, Phone (NAP) and other pertinent information to the hundreds of directories that Google scrapes for data.

We make sure your listings are correct by:

  • Making sure your Google My Business listing is correct and providing further details about your business.
  • Scan hundreds of citation sites to uncover inaccuracies and clean them up quickly.
  • Identify and eliminate duplicate listings.
  • Submitting proper information to the 4 main data aggregators who distribute this information to hundreds of directories.
  • Manually submit this to the 25 most authoritative directories for your business immediately.
  • Regular updates to your Google My Business listing to ensure the most accurate information.

Case Study

Rock n’ Rescue

RNR has been servicing Westchester and the surrounding (NJ/CT/MA/VT) areas since 2018. Prior to engaging JTL Marketing, they had a total of 0 Google My Business reviews and two Facebook reviews/recommendations. Their Google My Business Listing (GMB) was incomplete and incorrect.

JTL first corrected the GMB listing using that info as the focal point for all future info. JTL then submitted RNR info to the 4 data aggregators + the top 25 most important directories.

After just 6 weeks RNR received 20 reviews on Google and 18 new ones on Facebook. By the end of year one they expect 200+ Google reviews and appx 150 on facebook. They now have 150+ reviews added to their website!

Since this program was implemented they have also been recognized by two national organizations for their service. A coincidence? We think not!